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Partnered With: eBay & Amazon |
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Partnered With: eBay & Amazon |
Ph: 0845 3919740
E: sales@leisure-supplies.co.uk
Return Policy |
| We know that you will be pleased with your purchases from Leisure-Supplies.co.uk. However, there may be occasions when you will need to return items to us. |
Items Damaged in Transit |
| If any items were damaged in transit, we ask that you report it to us within 7 working days (please note that this is 48 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back to us, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. |
Items Faulty on Arrival |
| If your items are faulty on arrival, you have 14 calendar days in which to inform us of the fault . Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage. |
Items Faulty in Warranty Period |
| If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. |
If you change your mind |
| If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 10 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item is received at Leisure-Supplies.co.uk, we'll issue a full refund for the product to your original payment method. |
Need to return an item? |
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You can request a return using our easy to use contact page and fill out the enquiry form. |
Terms & Conditions |
| The following terms and conditions apply to the use of this Website and the services we offer. By accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website or order services from Leisure- Supplies.co.uk. |
Definitions |
| 1. Conditions mean the following terms and conditions. 2. Product/s means the services displayed for sale on the Website. 3. Users means the users of the Website collectively. 4. Personal Information means the details provided by you on registration. 5. We or Us means Leisure-Supplies.co.uk. 6. Website means the website located at www.leisure-supplies.co.uk or any subsequent URL which may replace it. 7. United Kingdom means England, Wales, Scotland, Northern Ireland and the Channel Islands. 8. You means a user of this Website. |
Use of the Website |
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Access: You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. Placing an Order: You warrant that; The Personal Information which you are required to provide when you place an order as a customer is true, accurate, current and complete in all respects and you will notify us immediately of any changes to the Personal Information by contacting us . You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. |
Indemnity |
| You agree to fully indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information. |
Our Rights |
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We reserve the right to: Modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or change the Conditions from time to time, and your continued use of the Website or services (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website or services. We reserve the right to cancel your account or services without notice. |
Third Party Links |
| To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources. |
Privacy Policy |
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We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place. When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located and the pages of our website that were viewed during your visit ("User Information"). We may collect some of this information even if you do not place an order with us. At Leisure-Supplies.co.uk do not store any credit/debit card details or any financial details. These details are transferred to a secure, online payment service, hosted outside Leisure-Supplies.co.uk, Credit/debit card information is not retained by Leisure- supplies.co.uk. You should be aware that this Website is being monitored and may capture information about your visit that will help us improve the quality of our service. We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003. We will not release your Personal Information to any company for mailing or marketing purposes. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so. Please check back frequently to see any updates or changes to our privacy policy. |
Purchase of Products |
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Orders: We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Contract creation and electronic contracting The technical steps required to create the contract between you and us are as follows:
Non-acceptance of an order may be a result of one of the following:
The contract will be concluded in English. The details of your specific contract will be filed by Leisure-Supplies.co.uk Web Hosting. If you require any information regarding orders you have placed please contact us . Acceptance and Refunds. You have the right to cancel an order within 14* days of your contract with us, or 7 days of receipt of the services (whichever is the longer). If choose to cancel your order within this period, your payment will be returned in full. Cancellations. May be made by telephone, e-mail |
Description of Services |
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Each Product purchased is sold subject to its Product Description in accordance with our terms and conditions concerning estimated delivery dates and times, warranties, after- sales service and guarantees. We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy. |
General |
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Intellectual property and right to use: You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by Leisure-Supplies.co.uk. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content. |
Compliance with Laws |
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The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. |
Limitation of Liability |
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While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website. To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:
Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. |
Severance |
| If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severed from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. |
Waiver |
| No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. |
Entire Agreement |
| These Conditions govern our relationship with you. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions. |
Law |
| The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. |
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